Privacy Policy

Overview

Oraevoli is committed to protecting the personal data of every individual who interacts with our website and places an order with us. This Privacy Policy outlines how we collect, use, store, and protect your personal data in full compliance with the Personal Data (Privacy) Ordinance (Cap. 486) of Hong Kong, commonly referred to as the PDPO.

Data We Collect

When you browse our website or place an order, Oraevoli may collect the following personal data:

Full name and delivery address within Hong Kong, contact email address, phone number where provided, order history and transaction details, and browsing behavior on our website where applicable.

How We Use Your Data

Oraevoli collects and uses your personal data strictly for the following purposes:

To process and fulfill your orders accurately and on time, to communicate order confirmations, dispatch notifications, and delivery updates, to respond to enquiries submitted to support@oraevoli.com, and to improve the overall shopping experience on our platform. We do not sell, rent, or share your personal data with third parties for marketing purposes under any circumstances.

Data Retention

Oraevoli retains personal data only for as long as is necessary to fulfill the purpose for which it was collected, or as required by applicable Hong Kong law. Once your data is no longer required, it is securely deleted or anonymized in accordance with the PDPO.

Your Rights Under the PDPO

Under the Personal Data (Privacy) Ordinance (Cap. 486), you have the right to request access to the personal data Oraevoli holds about you, request corrections to any inaccurate personal data, and withdraw consent for the use of your personal data where applicable. To exercise any of these rights, please contact us directly at support@oraevoli.com.

Data Security

Oraevoli takes reasonable and appropriate measures to protect your personal data from unauthorized access, disclosure, or misuse. Our data handling practices align with the requirements set out under the PDPO and the Electronic Transactions Ordinance (Cap. 553) of Hong Kong.

Third Party Services

Where Oraevoli engages third party service providers to assist with order fulfillment or website operations, those providers are required to handle your personal data in a manner consistent with the PDPO. We do not authorize any third party to use your data for purposes beyond what is strictly necessary.

Contact Us

For any questions or concerns regarding this Privacy Policy or how your personal data is handled, please contact our team. We are available Monday to Friday, 9 AM to 5 PM Hong Kong Time (HKT).

Email: support@oraevoli.com